Master of Science, Telecommunications Management
Oklahoma State University
Graduated, December 2000
Bachelor of Arts, Mass Communications - Radio/TV
Oklahoma Christian University
Graduated, April 1979
I have taken numerous training classes over the years and certified in a number of disciplines.
I am accomplished in MS Office Master and well-versed in other applications such as MS Visio, Publisher, Project, Minitab and imaging manipulation.
In addition to continuous learning, I have developed curriculum for clients. My Capability Management curriculum was developed over years of client interaction. It integrates Theory of Constraints, Lean and Six Sigma into a unified Improvment methodology.
I have also pioneered the application of traditional CPI to Decision Support and Transactional processes.
Adapted, blended and targeted to provide clients better results.