Master of Science, Telecommunications Management

Oklahoma State University

Graduated, December 2000

Bachelor of Arts, Mass Communications - Radio/TV

Oklahoma Christian University

Graduated, April 1979

My Training

I have taken numerous training classes over the years and certified in a number of disciplines.

I am accomplished in MS Office Master and well-versed in other applications such as MS Visio, Publisher, Project, Minitab and imaging manipulation.

My Teaching

In addition to continuous learning, I have developed curriculum for clients. My Capability Management curriculum was developed over years of client interaction. It integrates Theory of Constraints, Lean and Six Sigma into a unified Improvment methodology.

I have also pioneered the application of traditional CPI to Decision Support and Transactional processes.

Adapted, blended and targeted to provide clients better results.